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The results of the third Quarter 2009 of the Turkish Customer Satisfaction Index (TCSI) (TMME in Turkish), were released in 2 December 2009.
The research for 3rd Quarter 2009 of TMME was conducted by KA Research Ltd (KARL) and KalDer - Turkish Society for Quality. This took place between 25 September – 26 November 2009.
Pınar, Banvit, Tamek, Golf, Ana Gıda and Colgate Palmolive recieved the highest scores in each of their individual sectors. The full results are available at www.tmme.org.tr
Views of some 8.363 customers residing in 81 different cities spread throughout the country were sought for 8 sectors and included 24 brands, categories or companies.
TMME, Turkish National Customer Satisfaction Index has entered its 5th year of measurement. KA Research Limited developed TMME in cooperation with KalDer - Turkish Society for Quality, under its exclusive license agreement with ACSI and University of Michigan, also endorsed by TOBB - Union of Chambers and Commodity Exchanges of Turkey. The results of TMME are published quarterly in the national news media. For further information please visit the following websites/links: http://www.tmme.org.tr
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